Chiropractic Receptionists mainly perform administrative duties in the offices of chiropractors, who conduct diagnosis and treat the patients facing problems in the musculoskeletal system, especially the spine. Their key responsibilities include greeting and facilitating the patients, responding phone calls and e-mails, scheduling appointments, taking patients’ medical history or information on present condition, recording patients’ vital signs, calculating billing, verifying insurance information etc. Besides, they act as a liaison between the patients and the chiropractors, other staff, insurance companies etc.
In some cases, the experienced Chiropractic Receptionists also provide clinical assistance to the chiropractors.
Chiropractic Receptionists work at offices of chiropractors and varieties of health centers such as rehabilitation facilities, alternate medicine centers etc.
To become a Chiropractic Receptionist, the aspiring candidates have to earn at least a high school diploma or a General Educational Development (GED). The course work includes health, physical education, anatomy, science, computer technology and English.
However, these professionals can pursue an associate degree and learn about various clerical topics, such as office management, bookkeeping, communications, insurance processing, billing etc. They can also get job-on-training.
Certification and Licensing
Though Chiropractic Receptionists typically don’t need to be licensed or certified, some employers often prefer certified job applicants. The Federation of Chiropractic Licensing Board offers exam-based certification to these professionals.
Apart from the working knowledge of medical terminology, Chiropractic Receptionists possess wide range of skills such as polite communication and interpersonal skills, understanding of various insurance policies and procedures, ability to maintain calm and react effectively in stressed situation, knowledge in computer application, familiarity with patient care and customer service skills etc.
Job Outlook and Salary
The job outlook for a Chiropractic Receptionist remains excellent across the USA. According to the U.S. Bureau of Labor Statistics (BLS), the growth rate for job opportunities in this profession may rise 14 percent during 2012-2022. The average annual salary of a Chiropractic Receptionist was $25,900 in May 2013.